Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
This Privacy Policy describes how Compare Value Hub Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number when you contact us
- Communication Content: Messages, feedback, and other communications you send to us
- Survey Responses: Information you provide in surveys or feedback forms
1.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: Browser type, operating system, device type, and screen resolution
- Technical Data: IP address, referrer URL, and access times
- Cookies and Similar Technologies: Data collected through cookies and local storage
1.3 Third-Party Information
We may receive information about you from third-party sources, such as:
- Analytics services that help us understand website usage
- Social media platforms if you interact with our content
- Other publicly available sources for research purposes
2. How We Use Your Information
2.1 Primary Uses
We use your information for the following purposes:
- Service Provision: To provide and maintain our comparison and educational services
- Communication: To respond to your inquiries, feedback, and support requests
- Website Improvement: To analyze usage patterns and improve our website functionality
- Content Development: To understand user interests and develop relevant comparisons
2.2 Analytics and Research
We may use aggregated, non-personally identifiable information for:
- Understanding user behavior and preferences
- Improving our content and user experience
- Conducting research on comparison topics and user needs
- Generating usage statistics and reports
2.3 Legal and Safety
We may use your information as necessary to:
- Comply with applicable laws and regulations
- Respond to legal requests and prevent fraud
- Protect our rights, privacy, safety, or property
- Enforce our terms and policies
3. Information Sharing and Disclosure
3.1 General Policy
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
3.2 Service Providers
We may share information with trusted third-party service providers who assist us with:
- Website hosting and maintenance
- Analytics and performance monitoring
- Email communication services
- Customer support tools
These service providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders, subpoenas, or legal processes
- Government or regulatory requests
- Investigations of potential violations of our terms
- Situations involving potential threats to safety
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).
4.2 Types of Cookies We Use
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
- Functional Cookies: Enable enhanced features and personalization
4.3 Managing Cookies
You can control cookies through your browser settings:
- Most browsers allow you to refuse cookies or delete existing cookies
- You can set your browser to notify you when cookies are being used
- Some website features may not function properly if cookies are disabled
- Our cookie notice allows you to accept or decline non-essential cookies
4.4 Local Storage
We may use local storage technologies to:
- Remember your cookie preferences
- Store user interface preferences
- Cache content for improved performance
5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
5.2 Limitations
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
6.1 Retention Periods
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact Information: Retained while you maintain communication with us
- Usage Data: Typically retained for 12-24 months for analytics purposes
- Cookies: Retention periods vary by cookie type and purpose
6.2 Deletion
We will delete or anonymize your personal information when:
- It is no longer needed for the original purpose
- You request deletion (subject to legal requirements)
- Legal retention periods expire
7. Your Rights and Choices
7.1 Access and Control
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to certain processing of your personal information
7.2 Exercising Your Rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7.3 Opt-Out Options
You can opt out of certain data collection and processing:
- Decline non-essential cookies through our cookie notice
- Configure your browser to block cookies
- Use privacy-focused browser extensions
- Contact us to request removal from communications
8. Third-Party Links
8.1 External Links
Our website contains links to third-party websites and services. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices.
8.2 Recommendations
We recommend that you:
- Review the privacy policies of any third-party sites you visit
- Understand how external services collect and use your information
- Exercise caution when providing personal information to third parties
9. Children's Privacy
9.1 Age Restrictions
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
9.2 Parental Rights
If you believe we have collected information from a child under 13, please contact us immediately. We will take steps to delete such information promptly.
10. International Data Transfers
10.1 Cross-Border Processing
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
10.2 Safeguards
When transferring data internationally, we use:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Other appropriate safeguards as required by law
11. Changes to This Privacy Policy
11.1 Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Providing additional notice for significant changes
11.2 Continued Use
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Compare Value Hub Ltd2847 N 32nd St
Phoenix, AZ 85018
United States
Phone: +1 (602) 473-8291
We are committed to addressing your privacy concerns and will respond to your inquiries within a reasonable timeframe.
13. Effective Date
This Privacy Policy is effective as of January 1, 2026, and applies to all information collected by Compare Value Hub Ltd from that date forward.